FAQ

Shipping

How long does delivery take?

6–12 business days from dispatch, and we dispatch within 1–2 business days. Tracking is emailed to you the moment your parcel ships.

How much is shipping?

Free. On every order, with no minimum.

Why not two-day shipping?

We ship direct from our manufacturing partners instead of renting a US warehouse. That keeps our prices down. The trade-off is time, and we would rather tell you the real timeline than promise a date we cannot hit.

My tracking hasn't updated in days

Tracking often takes 3–5 business days to show its first scan, and can sit quiet while the parcel is in transit. That is normal. If it has not moved in 10 business days, email us and we will chase the carrier.

Do you ship outside the US?

Not yet. United States addresses only for now.

Ordering

Is there a discount if I buy two vacuums?

Yes. Two vacuums are $69.99 instead of $89.98. Add two to your cart and the discount applies automatically at checkout.

Can I change my address after ordering?

Yes, if you email us within 12 hours. After that the parcel has usually been handed over and cannot be rerouted.

Can I cancel?

Any time before it ships, for a full refund. Most orders ship in 1–2 business days, so email us quickly.

Is my payment secure?

Yes. Checkout is encrypted and payments are handled by our payment provider. We never see or store your card number.

Returns

What is your return policy?

60 days from delivery, for any reason. Email us with your order number and we send you instructions.

Who pays return shipping?

If the item arrived damaged, defective or wrong, we do — and we will usually just replace it. For a change of mind, return postage is yours.

How fast is a refund?

Issued within 5 business days of approval. Your bank may take another 5–10 days to show it.

Products

Will these fit my car?

The vacuum is cordless and handheld, so it works in any vehicle. The gap filler fits most sedans, SUVs and trucks. If you are unsure, email us your make, model and year.

Is there a warranty?

Our 60-day guarantee covers any fault. Email a photo and we replace or refund.

Still stuck?

Email supportgloveboxco@gmail.com. Every email gets a reply within 24 hours, seven days a week.